Product

How do I find my perfect size and fit?

You can find our size guide here. We want you to feel your most confident. Feel free to email us at contact@baben.us for any further questions on fit and sizing for your body.

What if a product is out of stock?

Not all pieces that go out of stock will be re-stocked. However, some of our favorites do, like our cowboy print bikini we try to keep in stock. If a product is out of stock, you can sign up for our email list to be notified of re-stocks.

Where are you located?

Our headquarters is in Laguna Beach, California.

Where is your product made?

Our products are made locally, in California with premium recycled materials and attention to detail. We work with a small factory we love that is family-owned and run.

I am in-between sizes. Is your sizing true to size?

Our pieces run true to size, however, if you prefer more coverage we recommend taking the next size up.

I have wide hips, what bottom style would suit me best?

Our bikini bottoms are designed to be flexible and are made with fabrics that easily stretch to fit all body shapes. The amount of coverage desired will come down to personal preference. For ultimate adjustability, you might like to try a classic Tamara string tie bottom. For a cleaner look, try our Thalia bottom designed to be worn higher or lower on the hit to accentuate your curves. 

What size should I order in the boardshorts?

You can find our size guide here. 

Measure your waist and hip to find your best size. If you are in between sizes, or prefer a looser fit, we recommend sizing up.

Where can I buy a Bāben suit?

Our online store has every item in our collection. For physical locations to buy Bāben check our retailer list here. 

How do I care for my Bāben suit?

Hand wash in cold water with mild detergent. Do not use bleach. To dry, lay your suit flat in the shade. Avoid rough surfaces, tinted lotions or sunscreens, and overly chlorinated pools. Suits should be worn with care.

Shipping

How long does it take for my order to be processed?

Allow orders to be processed between 3-5 business days. We usually get orders processed even sooner. Orders made after 12pm PST will not be processed until the following day. Orders made over the weekend will not start being processed until the following Monday. Our hours of operation are Monday-Friday. We are closed all major holidays.

How long does shipping take?

From the date of fulfillment, standard shipping typically takes 3-5 business days to arrive within the US.

Expedited shipping options are available at checkout and are only available on business days (Monday - Friday). For same-day fulfillment, you must place your order before 12pm PST. Overnight Shipping (USPS) takes 1 business day from the fulfillment date.

Returns

How long do I have to return my purchase?

We accept returns within 15 days of receiving your order for a full refund.

What is your return policy?

We accept returns within 15 days of receiving your order for a full refund.

If you are interested in a different color, size or style, please return your item(s) to us and simply purchase the new piece separately on our site.

Return shipping costs are the customer's responsibility. You may ship with any carrier that provides a tracking number. Please ensure that the package arrives to us safely. Baben cannot be held accountable in the event of loss, theft or damage of the shipment, please make sure the customers correct full name, address, telephone number, and order number is present on the package. 

Returns are accepted upon the following requirements:

• The item must be in original condition, with all tags in place, including the hygiene seal
• Item returned must not have been worn, damaged, washed or altered 
• For sanitary reasons, we ask that all swimwear is tried on over undergarments

We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements.